When attempting to update songs, countless popup windows (Queue Song Info) appear across the Control Panel.
When this happens, close the karaoke program by pressing the “X” mark at the top right hand side of the Control Panel.
Restart the karaoke program. Go to the Control Panel and uncheck the “Rotation” in the middle of the left hand side of the Control Panel.
Then proceed with the song update.

When the karaoke program in a JB-199 player or PlayCDG program is not functioning as expected, one can reset the Windows Registry of the program to refresh it as follows:

1. Close the karaoke program program.

2. At the Windows desktop, click on Start and type in \”Regedit\” followed by Enter into the Search Programs and Files field.

3. You will be asked \” Do you want to allow the following program to make changes to this computer?\”. Click \”Yes\”.

4. A pop up window of Registry Editor will appear. Double click on HKEY_CURRENT_USER.

5. Double click on \”Software\”. Right click on \”CAVS Multimedia Inc.\”Select \”Delete\”.

6. You will be asked \”Are you sure …\”Click \”Yes\”.

7. Close the Registry Editor.

8. Restart the karaoke program.

9. You wll be asked \”Do you want to allow …\”. Click \”Yes\”.

10. If you are asked \”Do you wish to recover your productkey for …?\” Click \”Yes\”

11. You will be asked \”Please check your internet connection to update the online status.\” Confirm that you computer has internet connection and click \”OK\”.

12. The karaoke program will start. Click on the Help button at the top left corner and select Online Upgrade.

13. Follow the instruction to upgrade to the latest version of the karaoke program.

14. Having refreshed the karaoke program, you need to reset the program options to your customized setting. For the Customer Interface or 3D Customer Interface, go to Tools > Setting at the top left corner and select your options. You should also load your song list, most likely the Master Playlist, into \”My Server\” that is found on the lower left section of the program sections. Once the program is back in your customized setting, closed the program by pressing the X mark on the top right corner. All option settings will be saved for the future start.

END

The karaoke program keeps closing after starting. And resetting the Windows Registry by running Regedit does not help.

The karaoke program is likely tangled in the initial configuration due to incomplete Windows updates or user errors.
1. Open the File Explorer in Windows and go to Documents > JB-199IV or JB199Mini or PlayCDG Online (depending on which karaoke player you are working on).
2. Right click on the file JB-199IV.ini or JB199Mini.ini or PlayCDGOnline.ini. If the file name extension .ini is not showing, click on View at the top of the File Explorer and check “File name extensions”.
3. Select Delete from the menu to delete the file JB-199IV.ini or JB199mini.ini or PlayCDGOnline.ini.
4. Restart the karaoke program.
5. The karaoke program will restart with the factory default setting. Go to Tools > Setting and configure your options.

END

When attempting to update songs, countless popup windows (Queue Song Info) appear across the Control Panel.
When this happens, close the karaoke program by pressing the “X” mark at the top right hand side of the Control Panel.
Restart the karaoke program. Go to the Control Panel and uncheck the “Rotation” in the middle of the left hand side of the Control Panel.
Then proceed with the song update.

JukeServer is showing as terminated with errors and the customers are not able to connect their phones or tablets to the karaoke player.

Click on the JukeServer icon in the task bar and you will see an error message, for example, as below.

Error: listen EADDRINUSE: address already in use 10.0.40.2:5000
at Server.setupListenHandle [as _listen2] (net.js:1320:16)
at listenInCluster (net.js:1368:12)
at doListen (net.js:1505:7)
at processTicksAndRejections (internal/process/task_queues.js:83:21)
Emitted ‘error’ event on WebSocketServer instance at:
at Server.emit (events.js:400:28)
at emitErrorNT (net.js:1347:8)
at processTicksAndRejections (internal/process/task_queues.js:82:21) {
code: ‘EADDRINUSE’,
errno: -4091,
syscall: ‘listen’,
address: ‘10.0.40.2’,
port: 5000
}

Go to HELP in the Control Panel of the karaoke program and select “Restart Juke Server”.
The JukeServer will restart showing a message, for example,

Folder: C:\PlayCDG\esongbook, Index: backend/bundle.js
LocalHost: 192.168.1.245, Port: 5000
Model: PLAYCDG, Size: 4096, Type: Cloud
NODE_ENV: production HOST: 192.168.1.245 PORT: 5000
2024/09/06 04:31:16 763 home ..\
2024/09/06 04:31:16 769 profile initialize.
2024/09/06 04:31:16 773 song_init C:\PlayCDG\esongbook\data\
2024/09/06 04:31:16 776 config {“file”:”Master Playlist.txt”,”host”:”192.168.1.245″,”port”:5000}
2024/09/06 04:31:16 778 song_init OK
2024/09/06 04:31:16 779 init() => true
2024/09/06 04:31:16 780 Last loading file => Master Playlist.txt
2024/09/06 04:31:16 782 init C:\PlayCDG\esongbook\data\Master Playlist.txt
2024/09/06 04:31:16 784 song_init C:\PlayCDG\esongbook\data\
2024/09/06 04:31:16 786 config {“file”:”Master Playlist.txt”,”host”:”192.168.1.245″,”port”:5000}
2024/09/06 04:31:16 787 song_init OK
2024/09/06 04:31:17 734 Server is running on port 5000…
2024/09/06 04:31:17 735 Open http://192.168.1.245:5000 in browser
2024/09/06 04:31:18 405 state 1 hash f168b313c2a7928ae4001adea69d53fb syncfile Master Playlist.json
2024/09/06 04:31:18 474 master 8445 language 1 eng
2024/09/06 04:31:18 476 init – reload OK
2024/09/06 04:31:18 906 ws.connection ws-connect 1 0
2024/09/06 04:31:20 075 clientId 0 localhost
2024/09/06 04:31:20 080 mixer false
2024/09/06 04:31:20 082 socketMixer=> false 0
2024/09/06 04:31:21 346 load.file Master Playlist.txt
2024/09/06 04:31:21 347 init C:\PlayCDG\esongbook\data\Master Playlist.txt
2024/09/06 04:31:21 349 song_init C:\PlayCDG\esongbook\data\
2024/09/06 04:31:21 353 config {“file”:”Master Playlist.txt”,”host”:”192.168.1.245″,”port”:5000}
2024/09/06 04:31:21 355 song_init OK
2024/09/06 04:31:21 937 state 1 hash f168b313c2a7928ae4001adea69d53fb syncfile Master Playlist.json
2024/09/06 04:31:22 026 master 8445 language 1 eng
2024/09/06 04:31:22 027 init – reload OK
2024/09/06 04:31:22 029 load.result 8445
2024/09/06 04:31:22 057 queue=> 0 8445
2024/09/06 04:31:25 547 queue=> 0 8445
2024/09/06 04:32:22 192 Program is using 101.7M bytes of Heap.
2024/09/06 04:33:23 553 Program is using 101.9M bytes of Heap.
2024/09/06 04:34:24 617 Program is using 102.1M bytes of Heap.
2024/09/06 04:35:25 733 Program is using 102.4M bytes of Heap.
2024/09/06 04:36:26 959 Program is using 102.6M bytes of Heap.
2024/09/06 04:37:28 087 Program is using 101.8M bytes of Heap.

Note that the JukeServer is most likely to terminate with error when the karaoke player is placed in a new network environment and the player is started for the first time.
Restart the JukeServer as described above, and it will start normally thereafter.

“Read a zero value from registry, please delete this particular value, instead of setting it to zero:capture_height”
If the error message as above appears when starting the karaoke program, follow the steps below.

1. Type in “REGEDIT” at the Windows search bar and select to start Registry Editor.
2. On the left column, expand HKEY_CURRENT_USER > SOFTWARE and select “screen-capture-recorder”.
3. On the right side, right click on “capture_height” and select Delete. Confirm Yes to delete.
4. Exit out of Registry Editor.

Restart the karaoke program.

When the karaoke program in a JB-199 player or PlayCDG program is not functioning as expected, one can reset the Windows Registry of the program to refresh it as follows:

1. Close the karaoke program program.

2. At the Windows desktop, click on Start and type in \”Regedit\” followed by Enter into the Search Programs and Files field.

3. You will be asked \” Do you want to allow the following program to make changes to this computer?\”. Click \”Yes\”.

4. A pop up window of Registry Editor will appear. Double click on HKEY_CURRENT_USER.

5. Double click on \”Software\”. Right click on \”CAVS Multimedia Inc.\”Select \”Delete\”.

6. You will be asked \”Are you sure …\”Click \”Yes\”.

7. Close the Registry Editor.

8. Restart the karaoke program.

9. You wll be asked \”Do you want to allow …\”. Click \”Yes\”.

10. If you are asked \”Do you wish to recover your productkey for …?\” Click \”Yes\”

11. You will be asked \”Please check your internet connection to update the online status.\” Confirm that you computer has internet connection and click \”OK\”.

12. The karaoke program will start. Click on the Help button at the top left corner and select Online Upgrade.

13. Follow the instruction to upgrade to the latest version of the karaoke program.

14. Having refreshed the karaoke program, you need to reset the program options to your customized setting. For the Customer Interface or 3D Customer Interface, go to Tools > Setting at the top left corner and select your options. You should also load your song list, most likely the Master Playlist, into \”My Server\” that is found on the lower left section of the program sections. Once the program is back in your customized setting, closed the program by pressing the X mark on the top right corner. All option settings will be saved for the future start.

END

The karaoke program keeps closing after starting. And resetting the Windows Registry by running Regedit does not help.

The karaoke program is likely tangled in the initial configuration due to incomplete Windows updates or user errors.
1. Open the File Explorer in Windows and go to Documents > JB-199IV or JB199Mini or PlayCDG Online (depending on which karaoke player you are working on).
2. Right click on the file JB-199IV.ini or JB199Mini.ini or PlayCDGOnline.ini. If the file name extension .ini is not showing, click on View at the top of the File Explorer and check “File name extensions”.
3. Select Delete from the menu to delete the file JB-199IV.ini or JB199mini.ini or PlayCDGOnline.ini.
4. Restart the karaoke program.
5. The karaoke program will restart with the factory default setting. Go to Tools > Setting and configure your options.

END

When attempting to update songs, countless popup windows (Queue Song Info) appear across the Control Panel.
When this happens, close the karaoke program by pressing the “X” mark at the top right hand side of the Control Panel.
Restart the karaoke program. Go to the Control Panel and uncheck the “Rotation” in the middle of the left hand side of the Control Panel.
Then proceed with the song update.

JukeServer is showing as terminated with errors and the customers are not able to connect their phones or tablets to the karaoke player.

Click on the JukeServer icon in the task bar and you will see an error message, for example, as below.

Error: listen EADDRINUSE: address already in use 10.0.40.2:5000
at Server.setupListenHandle [as _listen2] (net.js:1320:16)
at listenInCluster (net.js:1368:12)
at doListen (net.js:1505:7)
at processTicksAndRejections (internal/process/task_queues.js:83:21)
Emitted ‘error’ event on WebSocketServer instance at:
at Server.emit (events.js:400:28)
at emitErrorNT (net.js:1347:8)
at processTicksAndRejections (internal/process/task_queues.js:82:21) {
code: ‘EADDRINUSE’,
errno: -4091,
syscall: ‘listen’,
address: ‘10.0.40.2’,
port: 5000
}

Go to HELP in the Control Panel of the karaoke program and select “Restart Juke Server”.
The JukeServer will restart showing a message, for example,

Folder: C:\PlayCDG\esongbook, Index: backend/bundle.js
LocalHost: 192.168.1.245, Port: 5000
Model: PLAYCDG, Size: 4096, Type: Cloud
NODE_ENV: production HOST: 192.168.1.245 PORT: 5000
2024/09/06 04:31:16 763 home ..\
2024/09/06 04:31:16 769 profile initialize.
2024/09/06 04:31:16 773 song_init C:\PlayCDG\esongbook\data\
2024/09/06 04:31:16 776 config {“file”:”Master Playlist.txt”,”host”:”192.168.1.245″,”port”:5000}
2024/09/06 04:31:16 778 song_init OK
2024/09/06 04:31:16 779 init() => true
2024/09/06 04:31:16 780 Last loading file => Master Playlist.txt
2024/09/06 04:31:16 782 init C:\PlayCDG\esongbook\data\Master Playlist.txt
2024/09/06 04:31:16 784 song_init C:\PlayCDG\esongbook\data\
2024/09/06 04:31:16 786 config {“file”:”Master Playlist.txt”,”host”:”192.168.1.245″,”port”:5000}
2024/09/06 04:31:16 787 song_init OK
2024/09/06 04:31:17 734 Server is running on port 5000…
2024/09/06 04:31:17 735 Open http://192.168.1.245:5000 in browser
2024/09/06 04:31:18 405 state 1 hash f168b313c2a7928ae4001adea69d53fb syncfile Master Playlist.json
2024/09/06 04:31:18 474 master 8445 language 1 eng
2024/09/06 04:31:18 476 init – reload OK
2024/09/06 04:31:18 906 ws.connection ws-connect 1 0
2024/09/06 04:31:20 075 clientId 0 localhost
2024/09/06 04:31:20 080 mixer false
2024/09/06 04:31:20 082 socketMixer=> false 0
2024/09/06 04:31:21 346 load.file Master Playlist.txt
2024/09/06 04:31:21 347 init C:\PlayCDG\esongbook\data\Master Playlist.txt
2024/09/06 04:31:21 349 song_init C:\PlayCDG\esongbook\data\
2024/09/06 04:31:21 353 config {“file”:”Master Playlist.txt”,”host”:”192.168.1.245″,”port”:5000}
2024/09/06 04:31:21 355 song_init OK
2024/09/06 04:31:21 937 state 1 hash f168b313c2a7928ae4001adea69d53fb syncfile Master Playlist.json
2024/09/06 04:31:22 026 master 8445 language 1 eng
2024/09/06 04:31:22 027 init – reload OK
2024/09/06 04:31:22 029 load.result 8445
2024/09/06 04:31:22 057 queue=> 0 8445
2024/09/06 04:31:25 547 queue=> 0 8445
2024/09/06 04:32:22 192 Program is using 101.7M bytes of Heap.
2024/09/06 04:33:23 553 Program is using 101.9M bytes of Heap.
2024/09/06 04:34:24 617 Program is using 102.1M bytes of Heap.
2024/09/06 04:35:25 733 Program is using 102.4M bytes of Heap.
2024/09/06 04:36:26 959 Program is using 102.6M bytes of Heap.
2024/09/06 04:37:28 087 Program is using 101.8M bytes of Heap.

Note that the JukeServer is most likely to terminate with error when the karaoke player is placed in a new network environment and the player is started for the first time.
Restart the JukeServer as described above, and it will start normally thereafter.

“Read a zero value from registry, please delete this particular value, instead of setting it to zero:capture_height”
If the error message as above appears when starting the karaoke program, follow the steps below.

1. Type in “REGEDIT” at the Windows search bar and select to start Registry Editor.
2. On the left column, expand HKEY_CURRENT_USER > SOFTWARE and select “screen-capture-recorder”.
3. On the right side, right click on “capture_height” and select Delete. Confirm Yes to delete.
4. Exit out of Registry Editor.

Restart the karaoke program.

When the karaoke program in a JB-199 player or PlayCDG program is not functioning as expected, one can reset the Windows Registry of the program to refresh it as follows:

1. Close the karaoke program program.

2. At the Windows desktop, click on Start and type in \”Regedit\” followed by Enter into the Search Programs and Files field.

3. You will be asked \” Do you want to allow the following program to make changes to this computer?\”. Click \”Yes\”.

4. A pop up window of Registry Editor will appear. Double click on HKEY_CURRENT_USER.

5. Double click on \”Software\”. Right click on \”CAVS Multimedia Inc.\”Select \”Delete\”.

6. You will be asked \”Are you sure …\”Click \”Yes\”.

7. Close the Registry Editor.

8. Restart the karaoke program.

9. You wll be asked \”Do you want to allow …\”. Click \”Yes\”.

10. If you are asked \”Do you wish to recover your productkey for …?\” Click \”Yes\”

11. You will be asked \”Please check your internet connection to update the online status.\” Confirm that you computer has internet connection and click \”OK\”.

12. The karaoke program will start. Click on the Help button at the top left corner and select Online Upgrade.

13. Follow the instruction to upgrade to the latest version of the karaoke program.

14. Having refreshed the karaoke program, you need to reset the program options to your customized setting. For the Customer Interface or 3D Customer Interface, go to Tools > Setting at the top left corner and select your options. You should also load your song list, most likely the Master Playlist, into \”My Server\” that is found on the lower left section of the program sections. Once the program is back in your customized setting, closed the program by pressing the X mark on the top right corner. All option settings will be saved for the future start.

END

When attempting to update songs, countless popup windows (Queue Song Info) appear across the Control Panel.
When this happens, close the karaoke program by pressing the “X” mark at the top right hand side of the Control Panel.
Restart the karaoke program. Go to the Control Panel and uncheck the “Rotation” in the middle of the left hand side of the Control Panel.
Then proceed with the song update.

“The application has failed to start because it’s side-by-side configuration is incorrect.”
This error is due to missing Visual C++ module in the PC.

Download the Visual C++ library
Visual C++ Library
Unzip and install each component inside.

When the karaoke program in a JB-199 player or PlayCDG program is not functioning as expected, one can reset the Windows Registry of the program to refresh it as follows:

1. Close the karaoke program program.

2. At the Windows desktop, click on Start and type in \”Regedit\” followed by Enter into the Search Programs and Files field.

3. You will be asked \” Do you want to allow the following program to make changes to this computer?\”. Click \”Yes\”.

4. A pop up window of Registry Editor will appear. Double click on HKEY_CURRENT_USER.

5. Double click on \”Software\”. Right click on \”CAVS Multimedia Inc.\”Select \”Delete\”.

6. You will be asked \”Are you sure …\”Click \”Yes\”.

7. Close the Registry Editor.

8. Restart the karaoke program.

9. You wll be asked \”Do you want to allow …\”. Click \”Yes\”.

10. If you are asked \”Do you wish to recover your productkey for …?\” Click \”Yes\”

11. You will be asked \”Please check your internet connection to update the online status.\” Confirm that you computer has internet connection and click \”OK\”.

12. The karaoke program will start. Click on the Help button at the top left corner and select Online Upgrade.

13. Follow the instruction to upgrade to the latest version of the karaoke program.

14. Having refreshed the karaoke program, you need to reset the program options to your customized setting. For the Customer Interface or 3D Customer Interface, go to Tools > Setting at the top left corner and select your options. You should also load your song list, most likely the Master Playlist, into \”My Server\” that is found on the lower left section of the program sections. Once the program is back in your customized setting, closed the program by pressing the X mark on the top right corner. All option settings will be saved for the future start.

END

The karaoke program keeps closing after starting. And resetting the Windows Registry by running Regedit does not help.

The karaoke program is likely tangled in the initial configuration due to incomplete Windows updates or user errors.
1. Open the File Explorer in Windows and go to Documents > JB-199IV or JB199Mini or PlayCDG Online (depending on which karaoke player you are working on).
2. Right click on the file JB-199IV.ini or JB199Mini.ini or PlayCDGOnline.ini. If the file name extension .ini is not showing, click on View at the top of the File Explorer and check “File name extensions”.
3. Select Delete from the menu to delete the file JB-199IV.ini or JB199mini.ini or PlayCDGOnline.ini.
4. Restart the karaoke program.
5. The karaoke program will restart with the factory default setting. Go to Tools > Setting and configure your options.

END

When attempting to update songs, countless popup windows (Queue Song Info) appear across the Control Panel.
When this happens, close the karaoke program by pressing the “X” mark at the top right hand side of the Control Panel.
Restart the karaoke program. Go to the Control Panel and uncheck the “Rotation” in the middle of the left hand side of the Control Panel.
Then proceed with the song update.

JukeServer is showing as terminated with errors and the customers are not able to connect their phones or tablets to the karaoke player.

Click on the JukeServer icon in the task bar and you will see an error message, for example, as below.

Error: listen EADDRINUSE: address already in use 10.0.40.2:5000
at Server.setupListenHandle [as _listen2] (net.js:1320:16)
at listenInCluster (net.js:1368:12)
at doListen (net.js:1505:7)
at processTicksAndRejections (internal/process/task_queues.js:83:21)
Emitted ‘error’ event on WebSocketServer instance at:
at Server.emit (events.js:400:28)
at emitErrorNT (net.js:1347:8)
at processTicksAndRejections (internal/process/task_queues.js:82:21) {
code: ‘EADDRINUSE’,
errno: -4091,
syscall: ‘listen’,
address: ‘10.0.40.2’,
port: 5000
}

Go to HELP in the Control Panel of the karaoke program and select “Restart Juke Server”.
The JukeServer will restart showing a message, for example,

Folder: C:\PlayCDG\esongbook, Index: backend/bundle.js
LocalHost: 192.168.1.245, Port: 5000
Model: PLAYCDG, Size: 4096, Type: Cloud
NODE_ENV: production HOST: 192.168.1.245 PORT: 5000
2024/09/06 04:31:16 763 home ..\
2024/09/06 04:31:16 769 profile initialize.
2024/09/06 04:31:16 773 song_init C:\PlayCDG\esongbook\data\
2024/09/06 04:31:16 776 config {“file”:”Master Playlist.txt”,”host”:”192.168.1.245″,”port”:5000}
2024/09/06 04:31:16 778 song_init OK
2024/09/06 04:31:16 779 init() => true
2024/09/06 04:31:16 780 Last loading file => Master Playlist.txt
2024/09/06 04:31:16 782 init C:\PlayCDG\esongbook\data\Master Playlist.txt
2024/09/06 04:31:16 784 song_init C:\PlayCDG\esongbook\data\
2024/09/06 04:31:16 786 config {“file”:”Master Playlist.txt”,”host”:”192.168.1.245″,”port”:5000}
2024/09/06 04:31:16 787 song_init OK
2024/09/06 04:31:17 734 Server is running on port 5000…
2024/09/06 04:31:17 735 Open http://192.168.1.245:5000 in browser
2024/09/06 04:31:18 405 state 1 hash f168b313c2a7928ae4001adea69d53fb syncfile Master Playlist.json
2024/09/06 04:31:18 474 master 8445 language 1 eng
2024/09/06 04:31:18 476 init – reload OK
2024/09/06 04:31:18 906 ws.connection ws-connect 1 0
2024/09/06 04:31:20 075 clientId 0 localhost
2024/09/06 04:31:20 080 mixer false
2024/09/06 04:31:20 082 socketMixer=> false 0
2024/09/06 04:31:21 346 load.file Master Playlist.txt
2024/09/06 04:31:21 347 init C:\PlayCDG\esongbook\data\Master Playlist.txt
2024/09/06 04:31:21 349 song_init C:\PlayCDG\esongbook\data\
2024/09/06 04:31:21 353 config {“file”:”Master Playlist.txt”,”host”:”192.168.1.245″,”port”:5000}
2024/09/06 04:31:21 355 song_init OK
2024/09/06 04:31:21 937 state 1 hash f168b313c2a7928ae4001adea69d53fb syncfile Master Playlist.json
2024/09/06 04:31:22 026 master 8445 language 1 eng
2024/09/06 04:31:22 027 init – reload OK
2024/09/06 04:31:22 029 load.result 8445
2024/09/06 04:31:22 057 queue=> 0 8445
2024/09/06 04:31:25 547 queue=> 0 8445
2024/09/06 04:32:22 192 Program is using 101.7M bytes of Heap.
2024/09/06 04:33:23 553 Program is using 101.9M bytes of Heap.
2024/09/06 04:34:24 617 Program is using 102.1M bytes of Heap.
2024/09/06 04:35:25 733 Program is using 102.4M bytes of Heap.
2024/09/06 04:36:26 959 Program is using 102.6M bytes of Heap.
2024/09/06 04:37:28 087 Program is using 101.8M bytes of Heap.

Note that the JukeServer is most likely to terminate with error when the karaoke player is placed in a new network environment and the player is started for the first time.
Restart the JukeServer as described above, and it will start normally thereafter.

“Read a zero value from registry, please delete this particular value, instead of setting it to zero:capture_height”
If the error message as above appears when starting the karaoke program, follow the steps below.

1. Type in “REGEDIT” at the Windows search bar and select to start Registry Editor.
2. On the left column, expand HKEY_CURRENT_USER > SOFTWARE and select “screen-capture-recorder”.
3. On the right side, right click on “capture_height” and select Delete. Confirm Yes to delete.
4. Exit out of Registry Editor.

Restart the karaoke program.

“The application has failed to start because it’s side-by-side configuration is incorrect.”
This error is due to missing Visual C++ module in the PC.

Download the Visual C++ library
Visual C++ Library
Unzip and install each component inside.

When the karaoke program in a JB-199 player or PlayCDG program is not functioning as expected, one can reset the Windows Registry of the program to refresh it as follows:

1. Close the karaoke program program.

2. At the Windows desktop, click on Start and type in \”Regedit\” followed by Enter into the Search Programs and Files field.

3. You will be asked \” Do you want to allow the following program to make changes to this computer?\”. Click \”Yes\”.

4. A pop up window of Registry Editor will appear. Double click on HKEY_CURRENT_USER.

5. Double click on \”Software\”. Right click on \”CAVS Multimedia Inc.\”Select \”Delete\”.

6. You will be asked \”Are you sure …\”Click \”Yes\”.

7. Close the Registry Editor.

8. Restart the karaoke program.

9. You wll be asked \”Do you want to allow …\”. Click \”Yes\”.

10. If you are asked \”Do you wish to recover your productkey for …?\” Click \”Yes\”

11. You will be asked \”Please check your internet connection to update the online status.\” Confirm that you computer has internet connection and click \”OK\”.

12. The karaoke program will start. Click on the Help button at the top left corner and select Online Upgrade.

13. Follow the instruction to upgrade to the latest version of the karaoke program.

14. Having refreshed the karaoke program, you need to reset the program options to your customized setting. For the Customer Interface or 3D Customer Interface, go to Tools > Setting at the top left corner and select your options. You should also load your song list, most likely the Master Playlist, into \”My Server\” that is found on the lower left section of the program sections. Once the program is back in your customized setting, closed the program by pressing the X mark on the top right corner. All option settings will be saved for the future start.

END

When your PC is installed with an anti-virus software, it will block all unknown or newly installed program from communicating through the network including Internet. So it is important to set the anti-virus software to allow the CAVS program such as PlayCDG Online to communicate through the Windows Firewall. The CAVS program will only then be able to login to the susbcription and pull in the songs.
1. Open the anti-virus software window and go to Firewall.
2. Go to Internet Connections for Programs.
3. Add the following 4 programs
PlayCDG Online (C:\Program Files\CAVS USA Inc\PlayCDG Online\PlayCDG.exe)
Cam2Stream (C:\PlayCDG\esongbook\Cam2Stream.exe)
Nodejs (C:\PlayCDG\esongbook\node.exe)
JukeSever (C:\PlayCDG\esongbook\JukeServer.exe)
4. Reboot your PC and start the PlayCDG Online.

When your PC is installed with an anti-virus software, it will block all unknown or newly installed program from communicating through the network including Internet. So it is important to set the anti-virus software to allow the CAVS program such as PlayCDG Online to communicate through the Windows Firewall. The CAVS program will only then be able to connect to the phones and tablets.
1. Open the anti-virus software window and go to Firewall.
2. Go to Internet Connections for Programs.
3. Add the following 4 programs
PlayCDG Online (C:\Program Files\CAVS USA Inc\PlayCDG Online\PlayCDG.exe)
Cam2Stream (C:\PlayCDG\esongbook\Cam2Stream.exe)
Nodejs (C:\PlayCDG\esongbook\node.exe)
JukeSever (C:\PlayCDG\esongbook\JukeServer.exe)
4. Reboot your PC and start the PlayCDG Online.