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FAQs

Why does my PlayCDG KJ Deluxe program keep asking to activate?

  • Post author:Aaron Han
  • Post published:January 25, 2020
  • Post category:

In Windows 8, 8.1 and 10, users not designated the administrator can not access or write to the registry. Right click on the program icon after installation. Select Properties >…

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How to activate PlayCDG KJ Deluxe karaoke program

  • Post author:Aaron Han
  • Post published:January 10, 2020
  • Post category:

After purchase, click on the link provided on the web page or email to download the program. Be sure to save the program into your PC. Install the downloaded program…

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“JB-199 III Program has stopped working”

  • Post author:Aaron Han
  • Post published:December 23, 2019
  • Post category:

When you see the message "JB-199 III Program has stopped working" or if the JB-199 III unit is stopping or crashing often, follow the instruction below to reset/refresh the player.…

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How to prepare for Online Remote Service

  • Post author:Aaron Han
  • Post published:December 22, 2019
  • Post category:

To prepare for Online Remote Service, please follow the steps below. Go to CAVS Teamviewer. Download, install, and start the CAVS Teamviewer program in your product or PC/laptop. Be ready…

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How to request CAVS Techsupport

  • Post author:Aaron Han
  • Post published:December 22, 2019
  • Post category:

To request CAVS Techsupport, please go to Services. You will find links for Video Instructions User Forum FAQ Email Support Call/Online Remote Service

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Side-by-Side Configuration error when installing or starting the MCG Manager program

  • Post author:Aaron Han
  • Post published:December 22, 2019
  • Post category:

When installing or starting the MCG Manager program, you may receive the following error message: "The application has failed to start because its side-by-side configuration is incorrect." To correct the…

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How to transfer the PlayCDG KJ Deluxe 64 LT program and song files from one computer to another

  • Post author:Aaron Han
  • Post published:December 10, 2019
  • Post category:

To transfer the PlayCDG KJ Deluxe 64 LT program from one computer to another, please follow the instruction below. 1. In the old computer, start the PlayCDG KJ Deluxe 64…

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How to reset the Windows Registry for PlayCDG KJ Deluxe 64 LT

  • Post author:Aaron Han
  • Post published:December 6, 2019
  • Post category:

When the PlayCDG KJ Deluxe 64 LT program goes into the demo mode, and regardless of the internet connection does not recover back to the full mode, one can try…

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How to make a copy of USB flash drive, USB hard drive, or SD card for CAVS 205G USB player

  • Post author:Aaron Han
  • Post published:December 6, 2019
  • Post category:

Given an USB flash drive, USB hard drive, or SD card that is made by MCG Manager for CAVS 205G USB Karaoke Machine and works fine playing the songs, how…

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