When installing or starting the MCG Manager program, you may receive the following error message:
“The application has failed to start because its side-by-side configuration is incorrect.”
To correct the error, please install the following set of Microsoft Visual C++ libraries.
Microsoft Visual C++ 2008 Redistributable – x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable – x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable – 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable – 10.0.30319
Microsoft Visual C++ 2013 Redistributable (x64) – 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) – 12.0.30501
You can download the libraries from this link: Microsoft Visual C++.zip
You can confirm the installation by going to Control Panel > Programs and features.