This issue can be due to many things.
- Mainboard may be over heating
*Try to keep the unit well ventilated - Hard drive connection could be insecure
*Try securing or replacing cables - The content of the drive may not be formatted properly
*Please make sure to follow these instructions and look at figure 2
How do I manually convert my hard drive to CAVS’ newer structure? - Vibrations could be affecting readability
*Do not place Hard drive or player on top of speaker or anything that causes vibration - Hard Drive could be defective
*Try all other possibilities first. If they all fail please contact the place that you have purchased it from. - Mainboard may be defective
*Try all other possibilities first. If they all fail please request an RMA# from our site.
http://cavsusa.com/service/rma.htm
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DVD Karaoke Player >> Functionality(DVD)
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