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FAQs

How to reinstall the program after a hard drive crash or on a new PC

  • Post author:Aaron Han
  • Post published:June 27, 2024
  • Post category:

First, locate the program file that you downloaded at the time of your purchase and copy it onto the new PC.  If you have not saved the downloaded program file,…

Continue ReadingHow to reinstall the program after a hard drive crash or on a new PC

How to set the JB-199 Premier unit to a single screen mode.

  • Post author:Aaron Han
  • Post published:June 27, 2024
  • Post category:

JB-199 Premier unit comes with the dual screen mode in which a PC monitor shows the control panel and a TV monitor shows the lyrics for customers.  To change this…

Continue ReadingHow to set the JB-199 Premier unit to a single screen mode.

Why does my IPS-11G remote control not function properly?

  • Post author:Aaron Han
  • Post published:June 27, 2024
  • Post category:

If your IPS-11G remote control is not functioning properly try the below options: Keep the remote control out of direct sunlight. Replace the battery. If neither of the above work,…

Continue ReadingWhy does my IPS-11G remote control not function properly?

How to activate PlayCDG KJ Deluxe program

  • Post author:Aaron Han
  • Post published:June 27, 2024
  • Post category:

After purchasing the program, click on the download link provided on the webpage or email.Be sure to save the program file into your PC (for exmaple, on the desktop).Install the…

Continue ReadingHow to activate PlayCDG KJ Deluxe program

Why am I getting no sound from the IPS-11G?

  • Post author:Aaron Han
  • Post published:June 27, 2024
  • Post category:

If you are unable to hear audio through the speakers or Television you have connected your IPS-11G to, try the following: Raise the players audio volume. Check if mute is…

Continue ReadingWhy am I getting no sound from the IPS-11G?

The picture is cut off

  • Post author:Aaron Han
  • Post published:June 27, 2024
  • Post category:

Problem : The picture is cut off -> Check if that the correct TV type (NTSC/PAL) is chosen.

Continue ReadingThe picture is cut off

Snowy picture (image is unclear and snowy)

  • Post author:Aaron Han
  • Post published:June 27, 2024
  • Post category:

Problem : Snowy picture (image is unclear and snowy) -> Check if the correct TV type (NTSC/PAL) is chosen.

Continue ReadingSnowy picture (image is unclear and snowy)

Nothing appears on screen

  • Post author:Aaron Han
  • Post published:June 27, 2024
  • Post category:

Problem : Nothing appears on screen -> Check if the A/V OUT cable is properly connected to the TV or receiver's A/V input terminal. Make sure they are securely connected.

Continue ReadingNothing appears on screen

NO MEDIA DETECTED (message appears)

  • Post author:Aaron Han
  • Post published:June 27, 2024
  • Post category:

Problem : NO MEDIA DETECTED (message appears) -> Check if USB storage device is securely connected to the CAVS IPS-11G connector.

Continue ReadingNO MEDIA DETECTED (message appears)

How to backup the songs in the JB-199 to an external hard drive for safe copy.

  • Post author:Aaron Han
  • Post published:June 27, 2024
  • Post category:

Yes, songs from JB-199 or JB-199 ver II (hereafter called together as JB-199) can be copied to an external hard drive for safe keeping. There is a folder called \"Songs\" that…

Continue ReadingHow to backup the songs in the JB-199 to an external hard drive for safe copy.
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