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The upgrade from single screen to dual screen for JB-199 II is quite simple and it takes about 10 minutes. Below are the steps necessary to upgrade the player.1. Remove…

The process of reloading the entire operating system for JB-199 is very lengthy and requires necessary software that came with the player. For these reasons reloading the JB-199's operating system is…

JB-199 can be connected to the same network and any shared files can be access from any computer or JB-199 in the same network.

NCG/MP3 songs are songs that have been register to a specific JB-199 unit. The register songs will only play in JB-199 II, JB-199 II premier or in the original JB-199 I…

This typically means that you have invalid characters in that particular song. (For instance, latin letters in Spanish songs). Here are the steps to resolve such an issue:How do I…

To expand the KJ panel you need to change the display resolution to 800X600. To change the display resolution go to display properties/settings and move the resolution bar to the…

Unfortunately, no. The splash screen is embedded directly onto the hardware of the player.

The .dat file, inside a Super CD+G disc, can be played from a hard drive using particular karaoke players.  Please go to the posting http://cavsusa.com/kb/index.php?action=artikel&cat=35&id=181&artlang=en for more details.

Download the JB Manager SoftwareAvailable here: http://cavsusa.com/product/H_player/jb99.htm#upgrade Install the latest version using the instructions:2.1.1 Download the new upgrade program jb99-xxxx-xxxx.exe from ourwebsite http://www.cavsusa.com/jb-99.htm into a directory of yourchoice in PC. …

It appears that your JB-99 is having trouble recognizing your hard drive. If you have a backup hard drive, attempt to replace the hard drive and try again. If not…