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Problem : Nothing appears on screen -> Check if the A/V OUT cable is properly connected to the TV or receiver's A/V input terminal. Make sure they are securely connected.

After starting PlayCDG KJ Deluxe program, click on the PR (Preference) button.  Under the General tab, at the bottom of the page, check the Enable Gap Killer.  Uncheck if you…

Problem : NO MEDIA DETECTED (message appears) -> Check if USB storage device is securely connected to the CAVS IPS-11G connector.

The instruction on how to install DirectX is included in the following Youtube video instruction on how to install PlayCDG KJ Deluxe 64 LT Demo.Youtube Video Instruction

Problem : DIVX DECRIPTION ERROR -> check if the movie file format is supported by the system.

The instruction on how to install FFDshow Codec is included in the following Youtube video instruction on how to install PlayCDG KJ Deluxe 64 LT Demo.Youtube Video Instruction

Dear CustomerThe flickering LCD may or may not black out completely.  To prepare for the worst, please go to our website cavsusa.com > PRODUCTS > and to the webpage of…

Currently we are working on a bug that will not let you add more CD (non-karaoke) songs to a target folder in the external hard drive that has only the…

Please refer to the following graphic instruction.

Please refer to the following graphic instruction.