ARCHIVED FAQ

After purchase, download and install the PlayCDG KJ Deluxe program in your PC.
A new program icon will appear on the desktop.

• Right click on the program icon, and select Properties > Compatibility.
• Place a checkmark on Run this program in the compatibility mode for: Windows XP (Service Pack 3).
• Place a checkmark on Run this program as an administrator.
• Click Apply and OK to exit.

Next double click on the program icon to start. Follow the on screen instruction to activate the program.

1. To play the reserved songs one at a time, so the songs do not play one after another automatically, press the PR button on the PlayCDG KJ Deluxe player. Place a check mark on the Disable Auto Play.

2. Place the reserved songs in the Play List, not in the Song List. Be sure to empty out the Song List.

3. Press the Play button to begin playing the first song in the Play List. After the song is played, the PlayCDG KJ Deluxe player will stop and wait for your command to start the next song.

In Windows 8, 8.1 and 10, users not designated the administrator can not access or write to the registry. Right click on the program icon after installation. Select Properties > Compatibility. Then check Run this program in compatibility mode for Windows XP (Service Pack 3), and place a check mark on Run as an administrator.

Press OK to close.

 

Now double click on the program icon to start.  Follow the instruction to register the program using your email address and the System ID given to you from the first page of the program.  Once successfully registered, the program will not ask you to register again.

 

CAVS

When loading new songs into the Master Playlist in the PlayCDG KJ Deluxe 64 LT player, you are asked to mark the new songs in the bottom right section and press the Playlist button at the bottom of the screen. However when the Playlist button is pressed, you suddenly get many pop-up windows, so many that it sometimes crashes the program.

Here is the solution for the problem.

• Shut down the karaoke player.
• Restart the player and let it boot up completely.
• Minimize the 3D Customer Interface and go to the Control Panel.
• Click on Tools > Setting.
• Uncheck the item \”Show Popup window for Queue\”.
• Click on OK to exit the Setting.
• Shut down the karaoke player.

Restart the player and proceed with the instruction given with the update songs to complete the upload.

After an improper shutdown, such as by pulling the power plug before the player is shut down, you may find in your next boot up there are no songs in the 3D Customer Interface or in E-Songbooks.

The solution for the problem is

• Boot up, minimize the 3D Customer Interface and go to the Control Panel.
• In the bottom left section, click on \”My Server\”. You will find \”My Server\” at the top of the listing inside the section.
• Go to the bottom right section and click on Load button.
• A pop up window will appear with available Playlists. Select your Master Playlist from the lists shown.
• Click on Open and you will see the song list filling into the bottom right section.
• Close the program by pressing the X mark at the top right corner.
• Shut down the player.
• Restart the player and let it boot up completely to the 3D Customer interface. You will find that the song list is back on the screen and also in the E-Songbooks.

Please see the Youtube video instruction at
Youtube Video Instruction

First, locate the program file that you downloaded at the time of your purchase and copy it onto the new PC.  If you have not saved the downloaded program file, then email to service@cavsusa.net and request for a new link to download.

Next install the program in the new PC.  Follow the activation procedure as instructed by the program, the same way as if you are activating for the first time.  Do not use any previous system id or license id that you may or may not remember.

If you have any question on the activation procedure, refer to http://cavsusa.com/kb/index.php?action=artikel&cat=7&id=203&artlang=en

Please see the attached instruction for setting 2 monitors for PlayCDG KJ Deluxe program for PC in Windows 7.

We now have the upgraded version 1.021 which is available for download in our website.  In the new version, you can press LIST button twice (off and on) to get back the Song List display in your monitor. To get back the Play List (the white screen), right click on the LIST button and select Play List View.

If you want to stay in your old version of the program (before 1.021) and get the Play List or Song List screen back in your monitor, you can do the following:

• Close PlayCDG KJ Deluxe program.
• Go to Start and select Run.
• Type in \”regedit\” (without quotes) and press Enter.
• Go to the top of the list on the left column of the Registry Editor.
• Double click to open HKEY_CURRENT_USER.
• Double click to open Software.
• Double click to open CAVS PlayCDG KJ Deluxe
• Double click to open PlayCDG KJ Deluxe
• Right Click on PlayList
• Select Delete.  You will be asked to confirm and press YES.
• Close the Registry Editor
• Start PlayCDG KJ Deluxe.  Press LIST on the program panel and the Song List will appear.

Basically, you are going into Registry to delete the memory of where the Song List was before.  Then starting the program again, you will see the display of Song List back in the monitor. 

Please note that caution should be exercised inside Registry.  Registry is where all programs are given the starting points of their executable files.