FAQs

To reinstall your PC Karaoke software, Please E-mail us your purchase information (include name and zip code) here:Service@cavsusa.net

To reinstall your PC Karaoke software, Please E-mail us your purchase information (include name and zip code) here:Service@cavsusa.net

To reinstall your PC Karaoke software, Please E-mail us your purchase information (include name and zip code) here:Service@cavsusa.net

NCG is the register JB-199 file. The NCG file is created when MCG songs are loaded to JB-199 and register. NCG songs will only work on JB-199 II or in…

Follow this steps to trouble shoot a player with a boot up problem.  FOR PLAYERS WITH SERIAL NUMBER CUPMKC-000XXX  TO CUPMKC-070XXX  1. If your player's serial number starts with CUPMKC-000XXX  to  CUPMKC-070XXX …

The latest software for JB-199 can be found in the player's main page in www.cavsusa.com. Make sure to select the correct model of JB-199 I or II, Premier or Regular…

Before transfering the songs a back up hard drive should be made for JB-99. Please follow this instructions to make a JB-99 back up hard drive.  There is two ways to transfer songs from…

Unlike external USB hard drive, USB flash drive or USB thumb drive comes pre-formatted as FAT32 and ready to be used with CAVS USB products.  We have successfully tested up…

Accessories can be purchased from CAVS USA or CAVS Outlet store. CAVS USA: http://www.cavsusa.com/product/H_player/accessory.htm CAVS Outlet: http://www.cavsoutlet.com/shop/   

To make a data cd all cd files or cdg discs have to be converted into MCG format with our free program MCG manager. Following the instructions on MCG manger…