How to prepare RemotePC session for Techsupport

Click on the link below to download and install the RemotePC program in your karaoke player.
CAVS RemotePC for Windows.

The CAVS karaoke players eligible for the RemotePC remote support are
CAVS Karaoke Laptop
CAVS Touch Screen Karaoke
CAVS All-In-One systems
CAVS PC Karaoke programs
CAVS JB-199 player

After installing the RemotePC program, start and give the ID shown in the RemotePC program to CAVS Tech Support.
Note that the CAVS karaoke player installed with the RemotePC remote program must have Internet connection. A good way to test the Internet connection is to open any browser and surf out to sites such as News.

Category: Remote Support