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FAQs

The karaoke program keeps closing after starting.

  • Post author:Aaron Han
  • Post published:June 30, 2025
  • Post category:

The karaoke program keeps closing after starting. And resetting the Windows Registry by running Regedit does not help. The karaoke program is likely tangled in the initial configuration due to…

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How to change the Regional Code of the 205G USB or 205G Plus players

  • Post author:Aaron Han
  • Post published:February 16, 2025
  • Post category:

CAVS 205G USB and 205G Plus players are set to Region Free by default and supports DVD discs of all Regions. However if a DVD disc does not play and…

Continue ReadingHow to change the Regional Code of the 205G USB or 205G Plus players

How to troublshoot network connection to a phone or tablet

  • Post author:Aaron Han
  • Post published:October 14, 2024
  • Post category:

For the CAVS 205G Plus player, the instruction to connect your phone or tablet is as follows. Connect the Wi-Fi router to a wall outlet using its power cable. The…

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How to connect Phone or Tablet to CAVS 205G Plus player

  • Post author:Aaron Han
  • Post published:October 14, 2024
  • Post category:

For the CAVS 205G Plus player, follow the steps below to setup the network for your phone or tablet. Connect the Wi-Fi router to a wall outlet using its power…

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Countless popups appear hindering song updates in the Control Panel

  • Post author:Aaron Han
  • Post published:September 19, 2024
  • Post category:

When attempting to update songs, countless popup windows (Queue Song Info) appear across the Control Panel. When this happens, close the karaoke program by pressing the "X" mark at the…

Continue ReadingCountless popups appear hindering song updates in the Control Panel

JukeServer shows as terminated with errors, and phones and tablets are not connecting to the karaoke player

  • Post author:Aaron Han
  • Post published:September 6, 2024
  • Post category:

JukeServer is showing as terminated with errors and the customers are not able to connect their phones or tablets to the karaoke player. Click on the JukeServer icon in the…

Continue ReadingJukeServer shows as terminated with errors, and phones and tablets are not connecting to the karaoke player

How to connect USB Bill Acceptor to JB-199 mini II

  • Post author:Aaron Han
  • Post published:September 5, 2024
  • Post category:

Using a USB-A to USB-B cable, connect a USB Bill Acceptor to the JB-199 mini II karaoke player. 1. In the Control Panel of the JB-199 karaoke program, go to…

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How to install Analog Bill Acceptor to JB-199 mini II

  • Post author:Aaron Han
  • Post published:September 5, 2024
  • Post category:

To make JB-199 mini II (or JB-199 mini II X) work with an analog/pulse bill acceptor, follow the steps below. 1. Purchase a Digital to Pulse PCB adapter from CAVS.…

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“Read a zero value from registry, … zero: capture_height”

  • Post author:Aaron Han
  • Post published:September 4, 2024
  • Post category:

"Read a zero value from registry, please delete this particular value, instead of setting it to zero:capture_height" If the error message as above appears when starting the karaoke program, follow…

Continue Reading“Read a zero value from registry, … zero: capture_height”

“side-by-side configuration” error

  • Post author:Aaron Han
  • Post published:August 19, 2024
  • Post category:

"The application has failed to start because it’s side-by-side configuration is incorrect." This error is due to missing Visual C++ module in the PC. Download the Visual C++ library Visual…

Continue Reading“side-by-side configuration” error
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