The karaoke program keeps closing after starting.
The karaoke program keeps closing after starting. And resetting the Windows Registry by running Regedit does not help. The karaoke program is likely tangled in the initial configuration due to…
Countless popups appear hindering song updates in the Control Panel
When attempting to update songs, countless popup windows (Queue Song Info) appear across the Control Panel. When this happens, close the karaoke program by pressing the "X" mark at the…
JukeServer shows as terminated with errors, and phones and tablets are not connecting to the karaoke player
JukeServer is showing as terminated with errors and the customers are not able to connect their phones or tablets to the karaoke player. Click on the JukeServer icon in the…
“Read a zero value from registry, … zero: capture_height”
"Read a zero value from registry, please delete this particular value, instead of setting it to zero:capture_height" If the error message as above appears when starting the karaoke program, follow…
“side-by-side configuration” error
"The application has failed to start because it’s side-by-side configuration is incorrect." This error is due to missing Visual C++ module in the PC. Download the Visual C++ library Visual…
How to reset the Windows Registry for the Karaoke Program
When the karaoke program in a JB-199 player or PlayCDG program is not functioning as expected, one can reset the Windows Registry of the program to refresh it as follows:1. Close…
How to enable Subscription when installed with an anti-virus softare
When your PC is installed with an anti-virus software, it will block all unknown or newly installed program from communicating through the network including Internet. So it is important to…
How to connect to phones and tablets when installed with an anti-virus software
When your PC is installed with an anti-virus software, it will block all unknown or newly installed program from communicating through the network including Internet. So it is important to…
How to reinstall PlayCDG KJ Deluxe
To re-install the PlayCDG KJ Deluxe, follow the steps below which are same as in the first time installation. The program allows you to re-install a certain number of times,…
How to renumber the songs in a playlist
This instruction show how to customize the song numbers in a playlist. It applies to CAVS JB-199 III, JB-199 IV, JB-199 mini, and JB-199 mini II models. Open the playlist…