When the karaoke program in a JB-199 player or PlayCDG program is not functioning as expected, one can reset the Windows Registry of the program to refresh it as follows:
1. Close the karaoke program program.
2. At the Windows desktop, click on Start and type in \”Regedit\” followed by Enter into the Search Programs and Files field.
3. You will be asked \” Do you want to allow the following program to make changes to this computer?\”. Click \”Yes\”.
4. A pop up window of Registry Editor will appear. Double click on HKEY_CURRENT_USER.
5. Double click on \”Software\”. Right click on \”CAVS Multimedia Inc.\”Select \”Delete\”.
6. You will be asked \”Are you sure …\”Click \”Yes\”.
7. Close the Registry Editor.
8. Restart the karaoke program.
9. You wll be asked \”Do you want to allow …\”. Click \”Yes\”.
10. If you are asked \”Do you wish to recover your productkey for …?\” Click \”Yes\”
11. You will be asked \”Please check your internet connection to update the online status.\” Confirm that you computer has internet connection and click \”OK\”.
12. The karaoke program will start. Click on the Help button at the top left corner and select Online Upgrade.
13. Follow the instruction to upgrade to the latest version of the karaoke program.
14. Having refreshed the karaoke program, you need to reset the program options to your customized setting. For the Customer Interface or 3D Customer Interface, go to Tools > Setting at the top left corner and select your options. You should also load your song list, most likely the Master Playlist, into \”My Server\” that is found on the lower left section of the program sections. Once the program is back in your customized setting, closed the program by pressing the X mark on the top right corner. All option settings will be saved for the future start.
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