FAQ

Techsupport

  • After purchase, click on the link provided on the web page or email to download the program.
    Be sure to save the program into your PC.
  • Install the downloaded program by double click. Follow the onscreen instruction to complete the installation.
  • Start the program by double click on the program icon. Application Registration window will appear with System ID at the top.
  • Click on Register Now button below. You will be reminded to connect Internet to your PC.
  • Confirm the Internet connection to your PC and click YES. You will be taken to Activation page at cavsusa.com.
  • Insert the email address that you used in the program purchase. Press NEXT.
  • Click on the Order ID of your program purchase.
  • Insert the System ID. We recommend that you use Copy/Paste method to avoid any mistyping.
  • Press SUBMIT.
  • A message “Activation Successful!” will be shown with the License ID. This License ID will also be sent to you by email.
  • Input the License ID back into the Application Registraion window. Again we recommend that you use the Copy/Paste method to avoid mistyping.
  • Press Activate Application button at the bottom.
  • A message “Application Successfully Activated!” will appear. Click OK.
  • Start the PlayCDG KJ Deluxe program by double click