The touch screen keyboard on the 3D customer interface can sometimes come up very slowly (30-45 sec).
To fix this issue:
1. Go to Control Panel
2. Click User Accounts and Family Safety
3. Click User Accounts
4. Click Change User Account Control settings
5. Slide the Bar Down to Never Notify.
6. Click Ok then Restart the Computer.
The Touch Screen Keyboard should now come up much faster!